Privacy Policy

Information we collect

Information you give us

If you contact us by email or through a form, we receive what you choose to send: typically your name, contact details and the content of your message. Please do not send medical or other sensitive information through general channels.

Information collected automatically

Our hosting provider records standard technical information when you visit, such as IP address, browser type, pages requested and timestamps, in order to serve the site and keep it secure. These logs are retained only as long as needed for security and operational purposes.

How we use information

• To respond to enquiries and route them to the right team
• To operate, secure and improve the website
• To meet legal and regulatory obligations

We do not sell personal information, and we do not use website enquiry information for advertising.

Cookies and tracking

See our Cookie & Tracking Notice for what this website does and does not use.

Sharing

We share information with service providers who help us operate the website, under contracts that limit their use of it. Where a provider may handle protected health information, a business associate agreement is required before any such data flows.

Security

We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission over the internet is completely secure, which is why general email must not be used for sensitive information.

Your choices

You can contact us to ask what information we hold about you from website enquiries and to ask us to correct or delete it, subject to any legal retention requirements. Patient rights over health information are covered in the HIPAA Notice of Privacy Practices.

Children

This website is not directed at children and we do not knowingly collect information from them.

Changes

We may update this policy. The version posted here is the current one.